seminars
Reading between the lines
We all know what it's like… There you are giving your all… the best presentation you've made in ages… and not a word in response from the client. Those eyes looking at you, their faces a complete blank, not a flicker…do they like the idea or not? Are we on the right track with this? Is this going well or what?
Wouldn't it be useful to know the impact you are having? To read between the lines of what is said, and not said? To be able to gauge when you're on the right wavelength?
The good new is this information is available all the time, you simply have to know where and how to discover it. When you attend this interactive seminar you will learn how.
The speaker
Clare Moore, who will lead this seminar, is an exceptional NLP Trainer and Executive Coach. A former account director and consultant herself, her background in Branding and Design means she effectively combines her understanding of the sector with her expertise in human behaviour to provide practical and effective tools to increase profitability and achieve excellence.
Working with a wide range of companies in different industries, Clare offers Consultancy, Performance Coaching and Skills Training to help organisations realise potential and create improved sustainable results.
Who should attend
Anyone responsible for warm or cold business development, improving client relations, and /or retaining business.
You will learn
• How to detect the difference between what your client says and the impact you're having
• How to develop your sensory acuity to calibrate your client's response
• How to spot the signs and signals that your client is engaged in what you're saying
• How to use this information to adapt how and what you communicate to your audience
• How to recover when you've mismatched your client's expectations
• How the brain processes information
You will come away with
• Practical tools you can use immediately
• The know-how to calibrate your impact on the phone and face-to-face
• The confidence to deal with all kinds of clients and audiences
• The desire to learn more
Duration
A half-day seminar
Just email julie and we'll do the rest.
Seminar feedback …
